Article ID: 6479
Error Message:
Posting Error: Distribution Report Contains Entries With Missing General Ledger Accounts. These Entries Must be Corrected Before Posting.
Problem Description:
A Billing Item is not allocated to a GL account or the Accounting option was turned off and back on after posting entries.
Suggested Action:
- Identify the Payment that was not allocated to a GL account.
- Undo the Bank Deposit.
- Undo the Payment.
- Undo the Bill the Billing Item was on.
- Delete the Billing Item.
- Allocate a GL account. For assistance, see Allocating a Billing Item to the General Ledger (GL).
- Reenter the Billing Item.
- Recreate the Bill.
- Reenter the Payment.
- Reenter the Bank Deposit, if needed.
- Run the GL Distribution Detail report to confirm the billing is allocated to a GL account.
For more information on these steps, refer to your product help.