Downloading and Installing Microsoft Hotfix KB976477

Take the following steps to download and install Microsoft Hotfix KB976477:

  1. Open your internet browser and go to http://support.microsoft.com/hotfix/KBHotfix.aspx?kbnum=976477&kbln=en-us.
  2. Click I Accept to accept the terms and conditions.
  3. Click to check mark the 2007 Microsoft Office System box.
  4. Enter your email address in the E-mail: and Confirm e-mail: fields.
  5. Enter the security code in the Type the characters: field.
  6. Click the Request hotfix button.
  7. Locate and open the email you receive from hotfix@microsoft.com.
  8. Click the link at the bottom of the email and save the 397965_intl_i386_zip.exe file to your Windows Desktop.
    NOTE: The link is on the right-hand side of Location: under the Package: section.
  9. Copy the password at the bottom of the email.
  10. Double-click the 397965_intl_i386_zip.exe file on your Windows Desktop.
  11. Click Run on the Open File - Security Warning window.
  12. Click Continue on the Microsoft Self-Extractor window.
  13. Click the Browse Button button and select Desktop, and then Ok.
  14. Paste the password from step 9 in the field under the A password is required for file: prompt and click Ok.
  15. Click Ok on the All files have been successfully unzipped prompt.
  16. Double-click on the office-kb976477-fullfile-x86-glb.exe file on your Windows Desktop to open the Hotfix for Office (KB976477) window.
  17. Click to check mark the Click here to accept the Microsoft Software License Terms checkbox and click Continue.
    NOTE: The message Running update detection, please wait appears after you click Continue.
  18. Click Next and Finish to complete the update.
    NOTE: You may need to reboot your computer at the end of the update process.