Main Features - Troubleshooting
Calendar
- The Calendar Does Not Open to Your Name by Default
- You Cannot Select Your Name on the Calendar
- User Not Appearing on the Calendar
- Internet Mail Account Performance Slows Over Time
- Sending Email from Time Matters Not Working
- The Time Matters Program is Truncating Email Attachment Names
Other
- A Template Is Missing Under the Template Button
- Buttons are Squished and Column Headings Do Not Align Properly
- Following Is Not Automatically Enabled When You Select a Classification Code
- No Billing or Email Records are Appearing
- ODBC Get Data Error
- Program Not Responding
- Records Accidentally Move to the Recycle Bin
- Records Are Missing from the Alerts, Reminders, and Watches Screen
- Restoring a Disabled User ID
- Some Areas are not Appearing on a Form
- Tabs in Matter Record List Display Records from Other Matters
- The Add A Staff Member Feature Is Not Working
- The Archive Reminder Appears When You Launch the Program
- The Out Of Office Tab Is Grayed Out on the Email Options Window
- The Program Locks Up, the Screen Goes White, or the Program is Not Responding
- The Splash Screen Shows Too Many Users When You Log in to the Time Matters Program
- The Time Matters Program Is Slow to Update Following Records
- The TM Open Button Does Not Appear in Microsoft Word
- The TM Save Button Does Not Appear in WordPerfect
- Time Matters / LNTPA Freezes When You Click the Matters Icon
- Time Matters Never Opens But Displays No Error
- Time Matters Terminates on Alerts, Reminders, and Watches
- ToDo Forms Are Illegible
- Too Many or Too Few Records in a Sublist
- Using the Launcher, Opening an Attachment, or Saving a Document Freezes Time Matters
- Web Search Not Showing Web Sites
