Troubleshooting

• Adding Trusted Sites
• Adjusting Browser Font or Text Size
• Cannot Connect
• Clearing Cache
• Deleting Cookies
• Document Contains No Data or Transfer Interrupted
• Document Opens in Browser Instead of Word Processor
• Enabling Cookies
• Enabling Secure Socket Layers (SSL)
• General Internet Troubleshooting
• ID and Password Not Working
• Site Freezes or Stalls Between Documents
• Slow Response
• General Technical Information