Product
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JurisĀ®
Category
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Technical Support
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Problem Description
The error occurs when attempting to run the GL Portrait Access report, usually after performing a server migration. This is common after a server migration and the GLPortrait.txt file has not been updated with the new path to the Juris.lic file.
Suggested Action
Take the following steps to open GL Portrait:
- Browse to the location of the actual GLPortrait.mde file. In this same directory, you should see a GLPortrait.txt file.
Note: If opening from a shortcut, right-click and select Properties to locate the file location. - Open GLPortrait.txt with Notepad.
- Correct the URL pointing to the location of the Juris.lic file and save.