How to Share an Alert on Lexis CourtLink

 
The Sharing feature gives you the opportunity to allow other people to monitor your Lexis^® CourtLink^® alert results. The following items provide general information on Sharing an alert on the Lexis CourtLink service:

• Shared alerts are added to the recipients' ID in their Alerts list.
• The recipient can sign in to Lexis CourtLink to view the results, but users who have Shared Alert has Email + Online Delivery selected, can see information about the alert right from the email.  Also, recipients who have Include documents as Attachment selected, can get the information from the actual attachment.
  Note:  The recipient can save their ID and Password so they are not prompted each time they view the results.
• All settings you select for your alert at the time the alert is shared, including your delivery options, are carried over to the recipient.
  Note: Only the owner of the alert can change the Title, Description, Client ID, End Date, and sharing the alert. Delivery options subsequently changed by the owner or recipient do not affect the other party's settings.
• You can share alerts with up to 100 recipients.

 Locating a Recipient by Name

When locating a recipient by name, only people with active IDs and within the same Lexis CourtLink account appear in the drop-down list. Therefore, it is possible for someone within your organization to not appear in the list if your organization has multiple Lexis CourtLink accounts. To locate someone outside of your Lexis CourtLink account, see Locating a Recipient by Email Address.

Take the following steps to share an alert you are creating:

1. Click the Share tab.
2. Enter the name of the person with whom you want to share the alert and select the name from the list.
3. Click Add to share.
4. To share with another person, repeat steps 2 and 3 until all names appear.
5. Click Create Alert to share the alert.

Take the following steps to share an existing alert from your Alerts page:

1. Locate the alert on your Alerts page.
2. Click Edit for the alert you want to share.
3. Click the Share tab.
4. Enter the name of the person with whom you want to share the alert and select the name from the list.
5. Click Add to share.
6. To share with another person, repeat steps 4 and 5 until all names appear.
7. Click Save to share the alert.

Any recipient located by name, receives an email notifying them that an alert has been shared with them. The email notification includes a link to unsubscribe from the alert.

Note: If you want to share an Alert with someone in your organization, locating a recipient by name shares the Alert without requiring the recipient to do anything. If you locate a recipient within your organization by email address, the recipient must sign into Lexis CourtLink and accept the invitation to share the Alert.

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 Locating a Recipient by Email Address

Locating a recipient by email address allows you to share your alert with people outside of your Lexis CourtLink account. Keep in mind that the email recipient must have an active Lexis CourtLink ID in order to accept and view the shared alert.

Take the following steps to share an alert you are creating:

1. Click the Share tab.
2. Enter the email address of the person with whom you want to share the alert.
   Note:  Make sure you do not have a space before or after the email address as this generates an error. 
3. Click Add to share.
4. To share with another person, repeat steps 2 and 3 until all names appear.
5. Click Create Alert to share the alert.

Take the following steps to share an existing alert from your Alerts page:

1. Locate the alert on your Alerts page.
2. Click Edit for the alert you want to share.
3. Click the Share tab.
4. Enter the email address of the person with whom you want to share the alert.
   Note:  Make sure you do not have a space before or after the email address as this generates an error.
5. Click Add to share.
6. To share with another person, repeat steps 4 and 5 until all names appear.
7. Click Save to share the alert.

A recipient located by email address, receives an email invitation from LNG-DAY Notifications. Once the recipient clicks on View Invitation, they are redirected to Lexis CourtLink and presented with the following 3 options:

• Accept Invitation and View Alert
• Decline Invitation
• Ignore Invitation

Recipients have 30 days to take action on the invitation. Until the recipient accepts or declines the invitation, you see (pending) next to the recipient's email address when you view your Alerts page.

If the recipient accepts the invitation, you receive an email from LNG-DAY Notifications indicating the recipient has accepted your invitation.

If the recipient declines the invitation, you receive an email from LNG-DAY Notifications indicating the recipient has declined your invitation.

Note: If you want to share an Alert with someone in your organization, locating a recipient by name shares the Alert without requiring the recipient to do anything. If you locate a recipient within your organization by email address, the recipient must sign into Lexis CourtLink and accept the invitation to share the Alert.

 Viewing shared alerts in your Alerts List

Alerts shared with you are automatically added to your Alerts list.

While viewing your Alerts page, you see the following notations on any shared alert:

• Shared by me - you also see the recipients with whom you shared the alert
• Shared by [name] - you also see any other recipients with whom the alert is shared

You can filter your Alerts list with the Sharing filter to quickly see which alerts you are sharing or that have been shared with you.

Shared Alert recipients cannot delete documents from the alert results. Recipients can only mark documents as read or unread. The owner of the Alert has full control of the documents; if the alert owner deletes a document, the document is no longer shared with the recipient and the recipient does not see the document in the alert results.

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 Stop Sharing Alerts

There are ways to stop sharing an Alert. The process depends on whether an Alert is shared with you or if you are sharing an Alert with someone else. Also, the Alert notification emails for Shared Alerts do not list the owner of the Alert.

Take the following steps to stop receiving notifications and updates for an Alert shared with you:

1. Locate the alert on your Alerts page.
2. Click Unsubscribe.

Take the following steps to stop sharing your Alert with other users:

1. Locate the alert on your Alerts page.
2. Click Edit for the alert you want to stop sharing.
3. Click the Share tab.
4. Click the X next to the name of the person or email address with whom you want to stop sharing.

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 Unable to access alert - either you don't have permission to access alert or it's been deleted.