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How to Retrieve Online Documents from a Docket on Lexis CourtLink

Document ID

Document ID HT7261

Product

  • Lexis® CourtLink®

Category

  • Product Features

  • Legal Search

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In courts with electronic documents available, you can view the document. If a document is unavailable electronically, you can send a request for CourtLink® Document Retrieval Service to obtain the document for you for a fee. For more information on ordering a Runner document, see How to Retrieve Runner Documents from a Docket on Lexis CourtLink . 

Deliver a Single Online Document from a Docket
Deliver Multiple Documents from a Docket
Sealed or Restricted Documents
Troubleshooting Download Issues
 

Deliver a Single Online Document from a Docket

Take the following steps to retrieve an Online document from a docket on Lexis® CourtLink®:
  1. Click Online or check the box for the document you want to retrieve.
  2. (Optional) If you selected a check box for the document, click Retrieve Document(s).
  3. Click Get Documents.
    Note:  If you select a document and any attachments for that document, you see an option for Combine files. If you select this, the document and its attachment(s) are combined in a single file. If the box is not selected, the document are delivered as separate files. 
  4. Click Dockets & Documents to display the Dockets & Documents list. 
  5. Check the box next to the document that you want to deliver.
  6. Click Download or Email and select your delivery options.
    Note:  If you have checked Compress files in .ZIP format under Default Document Retrieval Settings, the documents are delivered as a .zip file. If you have not checked Compress files in .ZIP format, the documents can be delivered as a .zip file from the Dockets & Documents list. Options selected during the downloading process persist within the Lexis CourtLink product as well as other LexisNexis® products available through the product selector.
  7. Click Download or Submit.
  8. Open the document.
Note : When Lexis Courtlink is processing the delivery, you get the following message " Your download request is being processed. You may wait for it here, or close this window and track the progress in the Download section of the History page ." 
 
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Deliver Multiple Documents from a Docket

Take the following steps to retrieve multiple Online documents from a docket on Lexis CourtLink:
  1. Check the boxes next to the documents you want to retrieve.
  2. Click Retrieve Document(s).
  3. Click Get Documents. 
    Note:  If you select a document and any attachments for that document, you see a checkbox for Combine Attachments. If you check this, the document and its attachment(s) are combined in a single file. If the box is not selected, the documents are delivered as separate files. 
  4. Click Dockets & Documents to display the Dockets & Documents list.
  5. Check the boxes next to the documents that you want to deliver.
  6. Click Download or Email and select your delivery options.
    Note:  If you have checked Compress files in .ZIP format under Default Document Retrieval Settings, the documents are delivered as a .zip file. If you have not checked Compress files in .ZIP format, the documents can be delivered as a .zip file from the Dockets & Documents list. Options selected during the downloading process persist within the Lexis CourtLink product as well as other LexisNexis® products available through the product selector.
  7. Click Download or Submit.
  8. Open the documents.
Note: Multiple documents in a single request display in alphabetical order in History .  Documents ordered separately, even if with the same session, appear as separate entries in History in the order in which they were retrieved by CourtLink® - with the most recently completed on top. Note : When Lexis Courting is processing the delivery, you get the following message " Your download request is being processed. You may wait for it here, or close this window and track the progress in the Download section of the History page ." 
 
In the .ZIP file for multiple documents ordered in a single request, Lexis CourtLink orders the documents by proceeding number, but the .ZIP file program has a function that lists the documents in alphabetical order. That is a feature with the zip file program the user has and is not controlled by CourtLink.

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 Sealed or Restricted Documents
 

Sometimes documents appear to be available as Online documents, but they may be sealed or restricted to the parties or attorneys listed in the case. Anyone else who attempts to view these documents receives the following message: You do not have permission to view the document.

The following list contains reasons why the Lexis CourtLink service may not have permissions to this document:
 

  • The document is sealed.
  • The court has restricted access to only the attorneys involved in the case. To  have access to the document the attorney must log into PACER with their PACER ID, they cannot access the restricted documents via Lexis CourtLink.  Social security, immigration, or criminal cases are common examples of these restrictions, but it may include other case types.


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 Troubleshooting Download Issues

Browser

If a particular browser on a workstation is experiencing issues with LexisNexis® websites, but other browsers and websites appear to be work fine, there is likely a browser issue. For information on how to resolve a browser related issue, see Troubleshooting Browser Issues . 

Pop-up Blockers

A pop-up blocker is any program that prohibits a pop-up window from displaying. If a pop-up blocker is enabled, it may block option screens on Lexis CourtLink that are needed for emailing documents. For more information, see Disable Blockers in Most Common Internet Browsers .

Audio Files

Because the courts moved to video conferences during the 2020 pandemic, courts started attaching audio files to the docket proceedings. Sometimes the proceeding text lists the size or indicates that there is an attached audio file. This greatly increases the size of those documents and CourtLink is unable to retrieve these documents.

Take the following steps to play an attached audio file downloaded from Lexis® CourtLink®:
  1. Download a document with an attached audio file from Lexis CourtLink.
  2. Open the document in your PDF reader.
  3. Click the Attachments tab or paper clip icon in your PDF reader to view the audio file.
  4. Double-click the audio file to open it in your audio player.
 
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