Product
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InterAction®
Category
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N/A
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Article Content
The InterAction Mobile App is a native mobile application compatible with the latest iOS and Android platforms. It allows professionals to capture, view and utilize contact data and carry out essential client service and business development activities on the go. It offers the latest secure authentication methods, seamless integration with the new InterAction hybrid applications and the capability for further integrated functionality with other mobile devices functions.
Benefits
Requirements
Note: When accessing the InterAction Mobile App, users will be asked to provide a FIRM ID. Your organization's FIRM ID is available in the URL used for accessing client insights. Here's an example:
https://crawfordiverson.apps.interaction.com
In this example, 'crawfordiverson' is the FIRM ID.
Users will then proceed in authenticating using your firm's external login process.
Documentation
How To
Contact your Account Manager, or the Sales Team for further information regarding InterAction hybrid applications including subscription details.
Benefits
- Enhanced data quality and relationship intelligence
- The familiar InterAction user experience makes it is easy to capture data updates, automate the capture of activities and display relationship information
- Better usability and user adoption for professionals
- Easy, intuitive access to CRM functionality and contact data
- Native mobile apps are more responsive, quicker, and so offer a better user experience
- Helps improve client service and business development success
- Gives access to key client and business development information out of the office
- Displays engagement scores
- Saves IT effort
- Delivery of software updates to the Mobile App without any IT intervention
- Potential to greater mobile functionality
- Native apps can access other device functionality to leverage functionality
- High level of security
- Ensures all transmitted data is kept private and secure using the industry standard TLS (Transport Layer Security)
- SAML (Security Assertion Markup Language) Authentication that includes support of a number of IdPs on the market (e.g. ADFS, Azure AD, Okta).
- As a native app, it is easier to control via Mobile Device Management (MDM)
- Supports Multi-factor Authentication (MFA) that is enabled by your firm’s federated authentication policies.
Requirements
- The InterAction Mobile App runs on the hybrid applications platform (e.g. with IA365 and client insights module) and utilizes the same authentication. Therefore, it is only available for firms using the other hybrid applications.
- The InterAction Mobile App is included with ALL hybrid cloud subscriptions (e.g. Essential Data and above).
- InterAction Mobile App available in the Apple and Android app stores (Note: In the Play Store, you may need to search for "LexisNexis" and click on the New tag in order to find InterAction Mobile App.)
- iOS 11 (minimum) & Android 5.0 (minimum)
Note: When accessing the InterAction Mobile App, users will be asked to provide a FIRM ID. Your organization's FIRM ID is available in the URL used for accessing client insights. Here's an example:
https://crawfordiverson.apps.interaction.com
In this example, 'crawfordiverson' is the FIRM ID.
Users will then proceed in authenticating using your firm's external login process.
Documentation
How To
Contact your Account Manager, or the Sales Team for further information regarding InterAction hybrid applications including subscription details.