See Article CounselLink ID Over the Phone; AA1053 for more information on this process

The Product Outage Auto-Dialer process uses an automated dialing system to contact customers and play a recorded message upon answer by a customer or their voice mail. The recording will inform the customer that the outage or service disruption has been resolved and to contact Customer Support if they have additional issues. The auto-dialer provides customers timely notification of when an outage is resolved. The auto-dialer is unable to navigate automated attendants, extensions, or live operators. When a customer requests a callback confirm if the number is a direct line or leads to an AA, operator or includes an extension so you can determine the best option for the callback.

: Text and Forms: Designed to help implement, apply and understand the provisions of the federal Truth-in-Lending Act and Regulations Z and M, which the Federal Reserve Board adopted to implement the Truth-in-Lending Act. The Manual also addresses Federal Reserve Regulation AA and similar regulations of other banking agencies, primarily addressed in Chapter 8. The Manual includes hundreds of illustrative forms to assist with compliance and implementation.

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http://msdn.microsoft.com/en-us/library/aa560610.aspx On each application server that you are running, Increase the number of TCPIP ports available referring to this article: