Admin Usage Stats Feature (Reports and Adding Users) on Newsdesk

The Usage Stats feature on Nexis Newsdesk^® allows Administrators to view a variety of account statistics, usage, and User details the organization's Newsdesk account.  

The landing page displays the following options:

Licenses Usage Stats
Managing Users
Adding Users
Downloading Reports

License Usage Stats 

License Usage Stats displays the following statistics:

• Newsletters displays the number of newsletters available and how many have been used.
• Exports displays the number of exports available and how many have been used.
• Newsdesk Users displays the number of seats available and how many have been used.
• Authorized Readers displays the number of Authorized Readers available and how many have been used. 
• Mobile App displays the number of Mobile App Users available and how many have been used. 

 
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Managing Users 

Users displays a listing of all Users under the account and provides the following options:

• Search for User by name or email.
• Status: You can filter users who are Active or Inactive.

• User Role: You can filter users by the following roles: Admin, Standard, Authorized User, Mobile App and Unassigned.
• Actions:
  • Edit groups: Opens a pop up listing of all of your groups created at the account level.  From here you can add or remove the user from any groups.  To have a group created, please contact Customer Support. 
  • Manage: you can manage a user from the LexisNexis Account Center.  
  • Transfer Ownership: you can transfer ownership of content from one user to another. For more information, see Transferring Ownership of Newsletters, Searches, and Source Lists on Newsdesk (Shared Asset Transfer) .

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Adding Users 

The Add User button allows you to add a user in LexisNexis^® Account Center.
 

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Downloading Reports 

Take the following steps to download a report for your account:

1. Click on your name in the upper right corner.
2. Click Usage Stats.
3. Click Download Report.
4. Select a report.
5. Select a date range.
6. Click Download.

There are 5 different reports which you can download into an Excel spreadsheet:

Account Overview Report
User Overview Report
Newsletter Report
Saved Search Report
Source Report
Mobile App Report

Account Overview Report 

The Account Overview Report provides the following details in the Excel report:

Account Name Users Active Newsdesk Users Inactive Newsdesk Users Authorized Readers Phone App Users Total Log Ins Unique Log Ins Usage Time Articles Served

Articles Clicked Percentage Click-Through Emails Sent Email Recipients Newsletters Exports Saved Searches Saved Searches (Shared) Searches Ran

Comments Posted Saved To Read Later Dashboards Saved Analyses Saved Analyses (Shared) Charts PDF Downloads PPTX Downloads

Note:  The Excel spreadsheet also provides a Definitions tab. This tab provides detailed descriptions for each usage statistic in the report.  

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User Overview Report 

The User Overview Report provides the following data in the Excel report:

Account Name User ID First Name Last Name User Role User Email First Log-In Last Log-In User Status Total Log-Ins Days Active

Usage Time Articles Served Articles Clicked Percentage Click-Through Emails Sent Email Recipients Newsletters Exports Saved Searches Searches Ran

Comments Posted Saved To Read Later My Dashboard Widgets Customized Dashboard Dashboards Created Saved Analyses Charts PDF Downloads PPTX Downloads Phone App Groups

Note:  The Excel spreadsheet also provides a Definitions tab. This tab provides detailed descriptions for each usage statistic in the report.  

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Newsletter Report 

The Newsletter Report breaks break down the number of clicks per each Search not the number of clicks per individual article.

The Newsletter Report provides the following data in the Excel report:

The Newsletters tab contains the following fields: Newsletter Name Owner Published Email Recipients Group Recipients Status Content count Feeds Folders Charts

The Send History tab contains the following fields: Newsletter Name Newsletter Owner Theme Send Date/Time Recipients Recipient Count Email Opens App-only Opens Unique Recipient Opens

Search Count Article Count Click Count Licensed Article Count Chart Count Subscribes Total Unsubscribes Total Total Delivered Emails Searches (Clicks)

Note: The Excel spreadsheet also provides a Definitions tab. This tab provides detailed descriptions for each usage statistic in the report. 
Note: The Excel spreadsheet can contain up to twenty thousand rows of data.
 
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Saved Search Report 

The Saved Search Report provides the following data in the Excel report:

Saved Search Owner Folder (search saved in) Created Created By Last Updated

Last Updated By Total Clicks Newsletter Clicks Newsletter Count Export Count Export Clicks

Newsdesk Clicks Other Clicks Search Description Project ID Export RSS Link

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Source Report 

The Source Report contains a listing of all sources that were found using any of the feeds on the account.

The Source Report provides the following data in the Excel report:

Source Name Source ID Media Type License

Platform Articles Served Articles Clicked

Note: The Excel spreadsheet can contain up to twenty thousand rows of data.

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Mobile App Report 

The Mobile App Report provides the following details in the Excel report:

Active Users: Total Active Devices: Total Active Devices: Android Article Notifications Sent Article Notifications Opened Tiles Opened

Tile Feeds Opened Tile Feed Articles Opened Newsletters Opened Newsletter Feeds Opened Newsletter Feed Articles Opened Article Notifications Sent

Article Notifications Opened User Email Address Last Session - Config Code Total Sessions - Config Code Last Session - Email     Total Sessions - Email

Note: The Excel spreadsheet also provides a Definitions tab. This tab provides detailed definition for each usage statistic in the report.  

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